Exchange & Return Policy

For all Returns and Exchanges, please write to us at tandavtees@gmail.com

Exchange & Return Policy:

• 
  Kindly note that all exchanges and returns are accepted only after the customer informs us of any issue within seven days of delivery.
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  In case of a size issue or the wrong product received, you can raise an exchange request within seven days of delivery (including the day of delivery).
  
• We can exchange the product for another size or the correct product of the same value. Since every tee is printed to order, exchanges for a size issue will be fulfilled as a fresh replacement print — please allow a few extra days versus a standard reorder for this.
  
• If the value of the new exchange product is higher, the difference must be paid online.
  
• For exchanges, please ship the product back to us in original condition (unworn, unwashed, with tags attached, properly packed) — we will share the return address by email once your request is confirmed.
  
• We do refunds only in genuine cases of delivery of defective products, and on no other grounds. In the event of a defective product, please email us at tandavtees@gmail.com with your order details, the nature of the issue, and clear photographs of the defect.
  
• In some exceptional cases, if a return is accepted (no delivery issue, correct order delivered), a nominal amount may be deducted from the refund to cover return shipping.
  
• The refund will be provided to the same account/method used for the original payment.
  
• Please note the T-shirt's colour and print may vary slightly from what's displayed on our website, social media, or ads, due to screen and lighting differences.
  
• Returns and refunds are not possible for slight variations in colour or design versus the displayed images.
  
• If, on our verification, a defect is found to be caused by the customer's own actions, we will not be able to offer a refund.
  
• To avoid such issues, please do not accept visibly damaged packages at the time of delivery.
  
• We reserve the right to refuse any return or exchange we determine does not qualify under this policy.
  
• Exchange/Return requests will only be processed once per order.
  
• Any product used or washed once cannot be exchanged or refunded.
  
• Products purchased during a sale or with a discount code are not eligible for a refund (exchange only).
  
• Free exchange for size issues; no cash refund for size issues.
  We reply within 24 working hours, Monday to Saturday.